Don du sang

Frequently Asked Questions


  • Are there any particular measures taken to protect donors from COVID-19?

    Yes! We space out donors before, during and after they give blood. We disinfect hands when the donor arrives and if possible while he or she is on our premises. We take the temperature of visitors upon arrival. Staff in contact with donors wear masks. Pre-donation interview and post-donation calls are reinforced.

  • Why should I postpone my blood donation?

    In this exceptional situation we invite you to donate your blood if you are in good health and if you have not been in contact with infected people. Patient treatment must continue and as always we need you.

    We ask you to defer your donation, if you are part of a risk group:

    – if you are over 65
    – if you are diabetic or have cardiovascular or respiratory diseases
    – if you care for patients at risk on a daily basis

    To manage the current situation as well as possible, the Transfusion Center is open Monday to Friday from 8:00 a.m. to 4:00 p.m. External collections (with the exception of Esch and Colpach) take place “as usual”. We thank you warmly for your solidarity!

  • I’ve been trying to call you, but no one is picking up the phone! What is going on?

    A lot of you have answered our call! Our colleagues are doing their best to handle the numerous phone calls. We are processing them as promptly as we can.

    Don’t be worried. It’s not because you did not get an appointment immediately that we don’t need blood. The needs are always present, all year long.

    Put another way: thank you ever so much for your support, for being there for the sick and wounded.

  • Are you testing my blood to find out whether I have been infected with COVID-19?

    No. We have never seen a respiratory infection to date that is transmitted by transfusion. As COVID-19 is a “new virus,” the answer, on a strictly scientific level, is that we do not know everything about it, of course, but the risk is probably non-existent (we share the same reasoning with other blood transfusion institutions around the world).

    The Luxembourg Red Cross has always had and continues to have the safest approach possible. We take a whole series of precautions to ensure the best possible quality of blood products we collect and distribute to hospitals in Luxembourg.

  • What’s happening with external blood collections during the pandemic?

    We continue for the moment to carry out external collections.

    There are however a few small changes:

    – the Esch-sur-Alzette collection has been relocated to Dudelange,
    – the Colpach collection has been relocated to Ettelbruck,
    – the number of people admitted at the same time in the buildings where external collections take place is limited to ensure the best health security for our donors.

    You can consult the collection schedule in the “Collection location and dates” menu

  • I have been travelling abroad in recent weeks and do not know if I was in a risk zone for COVID-19…

    To be sure you can give blood, consult the table on “temporary risks” on the /Counter-indications/ page in the main menu. In addition to the coronavirus pandemic, there may be other sources of temporary exclusion…

  • My company has asked me to stay at home although I had not come into contact with a person declared infected with the coronavirus or placed in quarantine by the Ministry of Health….

    Yes, you can give blood.

  • I have been in contact with a person who has been sick or placed in quarantine by the Ministry for Health due to the coronavirus pandemic…

    You have to wait 28 days after your last contact to give blood.

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Save a life: become a blood donor

Take an active part in saving human lives or in improving the living conditions of persons who are ill or injured by giving blood to the Blood Transfusion Centre in Luxembourg City or in external blood collection points.

Register

To give blood, you have to

… be between 18 and 60 years old

… have a body weight of 50 kilos or more*

… be in good health

… have an hour to do a good deed

… wish to help those who are suffering

… be sufficiently motivated to overcome your possible apprehension about a painless pinch as the needle goes in

(*) If you have a body weight between 45 and 49 kilos, you may be asked to donate plasma instead of whole blood. / Read the counter-indications to find out more.

Practical information

Opening hours

Monday, Tuesday and Friday from 8:00 a.m. to 4:00 p.m. Wednesday and Thursday from 8:00 a.m. to 6:00 p.m.

First Appointment

At a prearranged date and time.

Parking

Parking available at the Red Cross headquarters.

Required documents

Required documents: Identity card or passport; social security card.